To earn the trust and loyalty of all our stakeholders by ensuring our shared endeavours are always in the best interest of people and planet whilst respecting commercial success.

In simple terms, profit with purpose.


More Stock: growing and building deeper relationships throughout the industry, enabling partners to unlock potential from surplus.
More Stores: growing our retail and online footprint, and selling more stock categories across more territories.
More Members: With more stock and more stores, we can welcome more members.


Our values are the backbone of our success. They’ve helped form our proud history, our direction and our attitude.

What else makes us a great place to work? 

We listen and take action – our colleagues are at the forefront of what we do and often have most of the answers! It is through our Colleague Engagement Champions that the voices of all our colleagues are heard.  Representing every part of our business, they really do make sure we ‘always do the right thing’ and have a real focus on coming up with proactive solutions together.

We promote and value diversity and flexibility – we work hard to create a culture that helps everyone thrive.  Our pay rates reflect roles rather than gender – it’s simple, we recruit the best person for the role based purely on their skills and talent, nothing else. After that we create a flexible environment allowing colleagues to become the best version of themselves. But don’t just listen to us, the facts speak for themselves:
  • We are proud to be leading the way at a senior level with a 60:40 split of women and men on our Operating Board
  • In 2019, 25% of our professional roles were filled internally – showing our commitment to nurturing talent from within
  • 10% of our colleagues have been with us for more than 10 years
We work with Grocery Aid so our colleagues can access the services and support available, including the Employee Assistance Programme​.

We offer great additional benefits on top of competitive pay rates, pensions and holidays you can also expect:
  • Additional discounts on your shopping with us at regular points during the year
  • Access to ‘Perkbox’ with lots of discounts and money saving benefits
  • Regular incentive schemes

Our Commitment to Development

Our Vacancies