About the Role:
To ensure the effective management of daily/weekly productivity, quality, Health & Safety, costs, waste and people. To maximise
efficiency and drive change through continuous improvement.
This role is part of the wider operations management team and reports into the Head of Operations; key accountabilities include:
  • To maintain and continuously improve safety standards throughout the operations department
  • Overall accountability for the successful running of an Operations shift
  • To drive changes and improvements through continuous improvement
  • Labour planning and management of temporary labour and associated budgets to ensure we have the right people in the right place to meet business demands
  • Deliver daily, weekly and monthly KPI’s and produce associated reports
  • To lead daily review meetings; follow up any actions and ensure efficient and effective shift transitions
  • To manage the performance and behaviour of all team members in line with current procedures (including conducting investigations, disciplinaries, grievances and performance discussions)
  • To work closely with other functions to ensure all supply chain demands are met
  • To lead departmental training – create training plans to ensure adequate skills available
  • To lead department training meeting through the uses of skills matrices and develop a rolling plan
  • Coach and develop the team to develop a proactive approach to problem solving, ensuring development plans are in place and continuously reviewed
  • Complete robust daily handovers to members of the management team to ensure effective running of operation
Person Specification:
  • Strong operations, distribution or manufacturing background or proven relevant experience
  • Line management experience (supervisory management qualification would be advantageous)
  • Demonstrable ability to coach and mentor teams to deliver results through people
  • Excellent communication skills, both written and verbal
  • Experience of working within Health and Safety frameworks
  • Previous experience of working with budgets and KPI’s would be preferred
Hours: Hours of work will be 40 hours, working 5/7 days. This will include working evenings, weekends and bank holidays.

Salary/Wage: Dependent upon skills and experience.

Location: Wentworth, Head Office

Benefits: Pension, Death in Service, Membership to Company Shop, Discounted Gym, Discounted Café, Colleague Shopping Incentives, Annual Flu Injections, PerkBox